Frequently Asked Question about Neoface Clinic


Q1: How is Neoface Clinic different from other clinics?

A: Neoface Clinic is unique in that it combines under one roof three essential health and beauty elements - anti-aging skin treatment, smile-enhancement treatment and dietitian services. Our advanced, clinically-proven cosmetic treatments are conducted by qualified doctors and experienced specialists.


Q2: Who will perform the procedures?

A: Neoface has a team of professional medical doctors, including plastic surgeons, specialist doctors, medical specialists etc in order to provide high standard and safe medical services to our clients.


Q3: Can I ask for one doctor to follow up on all treatments in my treatment course?

A: At Neoface Clinic, doctors and qualified medical personnel will assess the status of your skin, hair or smile and then recommend treatments most suited to your needs. And because we put your health as top priority, we will never promote unnecessary treatments unless they are right and can attain the desired results for you.


Q4: How do I know which treatments are suitable for me?

A: At Neoface Clinic, doctors and qualified medical personnel will assess the status of your skin, hair or smile and then recommend treatments most suited to your needs. And because we put your health as top priority, we will never promote unnecessary treatments unless they are right and can attain the desired results for you.


Q5: How long is the recovery period after the treatments?

A: Neoface Clinic offers safe treatments that suit your busy lifestyles. You may resume your daily activities soon after depending on different treatments received.


Q6: How do you charge for a consultation?

A: Our Clinic Assistants are ready for providing you FREE consultation on our services. If you need further advice and recommendation from our doctors, there will be a consultation fee at around HK$600.

Frequently Asked Question about Neoface Clinic Skin Laser Centre


Q1: Can I have more than one treatment in a day?

A: Depending on our assessment and the requested treatments, our doctor will advise you if it is appropriate to have more than one treatment in the same day.


Q2: Do the anti-aging treatments involve surgery?

A: With today's technological advancement, a wide range of non-invasive, non-surgical anti-aging skin treatments are available, such as IPLTM (Intense Pulsed Light), BotoxR, AHA/PHA peels etc. Neoface Clinic offers you simple and effective options that eliminate the need to undergo surgery. Our Clinic is one of Hong Kong's first centers to offer the latest revolutionary non-surgical facelift procedure based on radio-frequency - ThermageR - which can only be performed by qualified doctors specially trained in delivering ThermageR treatments. Please consult our doctors for an assessment and recommendation.


Q3: What kind of treatment is your clinic available to offer for removing the acne?

A: Medical acid peeling treatment is the effective way to tackle the acne. We have a wide range of acid concentration to handle different seriousness of the acne while IPL treatment is to help removal of acne scar.


Q4: Do you have any treatment that can improve oily skin?

A: The IPLTM (Intense Pulsed Light) is a spectrum of lights that can deal with skin problem, like oil distribution, pigment, freckles, blemishes, skin complexion, capillaries extension, enlarged pores. IPLTM can balance the oily distribution so that it can improve oily skin. A range of our skin care products can help too.


Q5: Is there anything I need to take caution after the IPL treatment?

A: Simply apply skin care products that suit your skin. Besides, you need to apply and replenish sunblock as well since UV is the prime cause to aging skin.


Q6: Do you have any treatment that can improve dry skin?

A: Dry skin is a result of damage skin. Medical acid peeling treatment can remedy the damage and help moisturize your skin. Some of our products are one of the solutions to the problem as well.


Q7: Do you have any treatment / products for sensitive skin?

A: There are many factors that cause sensitive skin. Therefore, we suggest you to consult our Doctors or Clinic Assistant first for proper treatment / products to be used.

Frequently Asked Question about Neoface Clinic Hair Transplant Centre


Q1: Do I get baldness from my dad?

A: There is no single dominant gene that causes hair loss; it is a combination of genes passed on from either your mother or father's side of the family.


Q2: Can massaging scalp prevent hair loss by promoting circulation so I go to hair therapists for regular scalp massage?

A: There has never been any scientific research to support this.


Q3: Do hairs need ventilation so Head wears eg. Hats and helmets caused my hair to lose?

A: "Headwear" has no effect on hair loss.


Q4: Should I go to hair therapists for special shampoo to control oiliness in order to prevent hair loss?

A: There has never been any scientific proof that oiliness of scalp is the cause of hair loss.


Q5: Does hair styling, dyeing and blow-drying accelerate hair loss?

A: Hair styling and treatments can make your hair more prone to breakage and can change its manageability and texture. However it doesn??t cause permanent hair loss.


Q6: Is it true that the more often I shower and shampoo, the more hair I¡¦ll lose?

A: No amount of soap and water applied to the scalp can cause hair to fall out.


Q7: Does smoking and drinking have nothing to do with hair loss?

A: Drinking, smoking, poor diet can all accelerate hair loss.


Q8: Is hair loss due to a stressful life style?

A: Major stressful experiences such as divorce, a sudden death in the family, have been linked to hair loss, minor daily stress won??t.


Q9: Are all hair transplants unnatural?

A: Corn-rows of large ??plugs?? are examples of outdated technology. Today??s transplants are done with thousands of tiny skin grafts of single hair. Hairline is natural. Even your hairstylist won??t notice it.


Q10: Is hair transplantation a major painful procedure?

A: The procedure is an efficient process done under local anesthesia. Once the local takes action the patient can listen to the music or take a nap during the procedure.


Q11: Is the transplanted hair using other person??s hair?

A: This transplantation is using the patient??s own hairs.


Q12: Why are the transplanted hairs not falling?

A: It is because this technique is using the donor area of which carries the characteristics of the ??Donor Dominance?? which means that no matter where the follicle has been transplanted to, the attribute of ??continuously grow and never falling?? will still be retained.


Q13: Apart from Neoface Clinic, is there any clinic that operates this procedure in Hong Kong?

A: At the present moment, Neoface Clinic is one of the few that operates this procedure.


Q14: Is there any side effect?

A: The only temporary side effect is that the patient will feel mild pain of the treated area for a short period of time.


Q15: How long will be for the recovery?

A: Actually, the patient can go back to work on the next day of the procedure. However, we would recommend he/she take 1 or 2 days off after the procedure for having enough rest.


Q16: How do I know the numbers of graft that are needed?

A: It really depends on the situation of the hair loss. Therefore, we would suggest clients to arrange a free consultation with our Clinic Assistants for initial discussion.